PRIVACY POLICY

GOLDBERG SYSTEMS

Goldberg Systems LLC, (“GS LLC”) is dedicated to protecting consumer privacy. This notice explains how Goldberg Systems LLC collects, uses, and discloses information about you when you subscribe to our services and you visit our Web sites. Your use of this website, and/or receipt of Goldberg Systems LLC products or services constitutes acceptance of this Policy.

This Policy explains our practices in the following areas:

  1. The nature of the information we collect about you and the way such information is used.
  2. The nature, frequency, and purpose of any disclosure of information that we may make, including the types of persons or entities to whom the disclosure may be made.
  3. Your rights under the Communications Act, 47 U.S.C. S 338(i).

If you have questions about this Policy or other matters, you may contact us 24 hours a day, any day of the year, by phone (843) 513-5277, email info@goldberg-systems.com or mail:

Goldberg Systems LLC Privacy Policy 575 24th Ave. SE, St. Petersburg, FL 33705

  1. Types of Information we collect and how we collect it

In discussing the types of information we collect from customers and visitors to our websites we use the term “Customer Information” as a broad, general term that refers to any information relating to you and your Goldberg Systems LLC products or service, including Account Information, Service & Performance Information, Commerce Information, and Web Site Information.

The following are specific types of Customer Information that we collect from customers and visitors to our websites:

“Account Information” means information about your Goldberg Systems LLC account, including, but not limited to, your name, address, e-mail address, telephone number, credit card information, the model and serial number of your Products (as applicable), and appointment scheduling information. We collect Account Information directly from you when you activate or change your account, or purchase products or services from us.  We may combine information we obtain from third parties with Account Information we collect.

“Service & Performance Information” means information necessary for us to provide services related to your Products, including site assessment, installation, warranty and non-warranty services, as well as data, including software files, with detailed information about the operation of your Products, electric vehicle charging practices, and type of electric vehicle. Examples of Service & Performance Information include your product software version number, details regarding your home’s configuration and electrical infrastructure, product information and information you provide to our customer service representatives and/or electrical contractors regarding the functioning of your Products. In addition, we may collect diagnostic logs and other performance information for one or more Products for quality control, electrical contractor performance, product improvement and troubleshooting purposes, as well as to identify trends that may be useful to Goldberg Systems LLC and its partners and affiliates in the electric vehicle, utility, power generation and charging industries. Service & Performance Information is generally linked to or associated with your Account Information.

“Commerce Information” means personally identifiable information about you that enables a commerce partner to fulfill your request to participate in a business transaction. From time to time, we may present on-screen offers or enable you to buy goods and services from us or third parties. We will only collect and send on your behalf information such as your name and address and your interest in a specific offer or transaction to the commerce partners that are sponsoring the promotion or transaction if you take advantage of such an offer or engage in a transaction. In addition to fulfilling your request, such commerce partner [or we?] may also use your Commerce Information to send you other information in which you might be interested, consistent with its own privacy policies.

“Web Site Information” means information collected and stored on our web servers when you become a registered user of, or visit, our commerce websites. If you are a customer or register on our Websites to access your Goldberg Systems LLC account, we may collect information that you provide us (including your email address) and use it in accordance with this Privacy Policy. Whether or not you are a Goldberg Systems LLC customer or register on our Website, we may collect information about visitors to our Websites as follows:

Cookies : We use cookies to customize our Websites for returning visitors. These cookies remain on your computer and are automatically retrieved when you visit our Websites at a later time. These cookies contain only information concerning the type of customer and frequently visited pages. No other Customer Information is stored on cookies. If you are uncomfortable with cookies, you may disable them on your computer. Disabling cookies may affect user functionality.  The design of the Websites allows access to most offerings with cookies disabled; however, visitors who have disabled cookie processing will not be able to use Goldberg Systems LLC’s personalized account management function.

Web Logs: Goldberg Systems LLC also maintains standard web logs that record data about all visitors to our Websites. These logs may contain:

  • The Internet domain from which you access such Websites.
  • Your IP address (your computer is automatically assigned an IP address when you surf the Internet. Your IP address is either static or dynamic. A static IP address may be identifiable to you; a dynamic address is usually not identifiable to you)./li>
  • The type of browser and operating system you use.
  • The date and time you visited this site.
  • The pages you viewed on the Websites.
  • The address of the website from which you linked.

Goldberg Systems LLC uses web log and clickstream information to help us design our site, to identify popular site features and to make the site more useful for visitors. Web logs are recorded in sequential files, and we normally do not attempt to identify individuals from these logs. However, we may use web logs to identify persons attempting to break into, disrupt, or damage our Site. We may share web log information with law enforcement personnel if we believe evidence exists, or is likely to occur, of a violation of federal, state or local laws or regulations.

Links to other websites: When you visit our website, you may find opportunities to link to websites of third parties. When you click through to these third party websites, Goldberg Systems LLC’s Privacy Policy no longer applies. We recommend that you read the privacy policy for any third party websites.

  1. Use of Customer Information

We use Customer Information to deliver our products and services, process your installation transaction and other installation and service-related requests and comments, and to understand your needs so that we may provide you with the most suitable products and services. For example, we may use your postal address, e-mail address or telephone number to:

  • Process and fulfil your installation order and notify you of your order status;
  • Provide customer support; and
  • Solicit your feedback about the products and services you received.

We may use Customer Information to resolve disputes and troubleshoot problems, as well as contact a customer regarding administrative matters or notices.

III. When we share Customer Information with third parties

We do not share your personally identifiable information with third parties, except as described below.  Personally identifiable information that we collect may include: name, address, date of birth, e-mail address, telephone number, credit card information, and information about your individual interests in and use of various products, programs, and services. In the circumstances described below, we limit the information we provide to the information necessary to perform the function or provide the service for which it is shared.  Third parties are not permitted to use the Customer Information which is provided by us for any purposes other than as authorized by us, and we take steps to require these third parties to maintain the confidentiality of the Customer Information and adhere to this Privacy Policy.

Third party services: We share Customer Information with third parties contracted to do business on our behalf (for example, local electrical contractors and service providers, bill processing, delivery, technical service and support, credit card processing services, website service providers and collection services). When you order products or services, including but not limited to product installation services, we will share Customer Information necessary for any associated third party to provide these services and ongoing related support.